OCharleys Phone Numbers and Emails

Customer Service Number:

  • (615) 256-8500
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Customer Service:

  • (865) 675-4244
    11036 Parkside Drive Knoxville, TN 37934
  • (865) 689-2870
    117 Cedar Lane Knoxville, TN 37912
  • (865) 524-9114
    3050 South Mall Road Knoxville, TN 37917
  • (865) 379-9424
    364 Fountain View Circle Alcoa, TN 37701
  • (865) 691-5885
    8077 Kingston Pike Knoxville, TN 37919

Accessibility:

  • (615) 256-8500 ext 3101

OCharleys Emails:

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How to Contact OCharleys Customer Service?

Most Popular Number:

(615) 256-8500
Total calls: 60 Last call: Mar 27, 2024

What is the OCharleys Phone Number?

For those in the United States seeking assistance from O'Charley's Contact customer service, dial (615) 256-8500. This telephone service accommodates various requirements, encompassing both regular queries and booking reservations. Note that O'Charley's adheres to the Central Standard Time (CST), hence, factor in the time zone variance when reaching out from different locations. To facilitate a swift interaction with O'Charley's Address customer service, ensure you possess relevant information pertaining to your query when initiating the call.

How Can I Contact the OCharleys Support via the Website?

Access support through the official website by navigating to www.ocharleys.com. Scroll to the page's lower section and locate the "Contact Us" link. This link leads to a form where you can furnish your name, email address, specify the subject of your inquiry, and provide a comprehensive message outlining your concern or request. Upon form completion, select "Submit" to dispatch your message to O'Charley's Contact customer relations team. Anticipate a response via email, hence, monitor your inbox for their reply. It's prudent to acknowledge that response durations may fluctuate, notably during busy periods or weekends.

What is the OCharleys Headquarters Address?

The primary location of O'Charley's Headquarters is situated at 8077 Kingston Pike in Knoxville, Tennessee 37919, within the United States. This focal area provides a comprehensive view of the company, as it pulls together the teams dealing with management, marketing, and those involved in the company’s corporate affairs. If you need to plan the visit to O'Charley corporate office, whether for business or other reasons, it's good to arrange the whole trip by talking to them via O'Charley's Email. Visitors might not be accustomed to an unplanned visit which may result in a nonconformity thus creating a better avenue for guests interaction through scheduling an appointment. Additionally, each tour should conform to any company instructions or protocols that will ensure a successful tour experience.

What are the OCharleys Hours of Operation?

O'Charley's Headquarters operates with varying hours during the week. Service begins on Sundays at 11 AM and ends at 9 pm, this franchise style built it a household name. Monday to Thursday, saving hours from 11 AM to 9 pm, who are performing there. On Fridays and Saturdays, the store will work with an extra hour of extension of service hours, starting at 11 AM and closing at 9 pm. Thus, it is prudent to check the O'Charley's Contact website or contact the restaurant directly for the latest updates on operating hours before scheduling your visit.

What is the OCharleys Contact Email Address?

For those who favor email communication, reaching out to O'Charley's Contact is feasible via their guest relations department at ocguestrelations@abrholdings.com. This designated email address caters to general inquiries, feedback, and any other correspondence that doesn't require immediate attention. When drafting your O'Charley's Email, it's crucial to clearly express the purpose of your message and include relevant details to facilitate a prompt and effective response from the team.

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Contact Information

OCharleys Website:

OCharleys Help Center:

Corporate Office Address:

OCharleys
8077 Kingston Pike
Knoxville, Tennessee 37919
United States

OCharleys Rating Based on 57 Reviews

Rating details

1.9
more details
Customer service
Quality of Food
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of OCharleys Customer Service Calls

165 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OCharleys?

Employment Question:

  • “W2”
  • “W-2”
  • “Employee payroll”

Cards Question:

  • “I have a o'Charley's gift card that I can't use because all locations are closed”
  • “Gift card invalid”
  • “Gift card never arrived in email”

Staff Question:

  • “Horrible service and management”
  • “Manager scream at server”
  • “Poor service and less then appetizing foof”

Product/ Service Question:

  • “Bad food”
  • “Have had an app for years and can no longer access it”
  • “Food was very terrible it was not cooked right”

Payments and Charges Question:

  • “Need to speak to someone about invoices”
  • “Overcharged”
  • “Charges”

Refund Question:

  • “Refund! Horrible service!”

Request for Information Question:

  • “Confirming gift card purchase”

Shipping and Delivery Question:

  • “Did not receive $5 reward card when ordered gift card”

Other Question:

  • “Try to buy honey mustard”
  • “Tax forms”
  • “Promotion”

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